Profit & Loss Statement

Seller account Profit and Loss Statement for Amazon FBA Activities
Below you will find an overview of the Profit and Loss line items displayed in the Profit & Loss Statement section of the Autopilot app and within the Weekly Insights Page P&L view.
For each financial event listed below, there can be multiple sub-events that are tracked separately, such as adjustments to the original amount, reversals or withholdings (chargebacks) by Amazon.
When filtering the P&L by Product, Brand or Marketplace, certain fees are no longer included in the P&L as they cannot be associated to that level of filtering. These are indicated in the columns Unavailable in Product / Brand Filter and Unavailable in Marketplace Filter below.
P&L Line Item
Financial Events Included
Unavailable in Product / Brand Filter
Unavailable in Marketplace Filter
Full Price Fulfilled Product Sales
Item Sales
Gross Sales, based on the full price of all items sold and which have been charged in the seller central account (does not include transactions cancelled before being charged).
Cash on Demand Sales
For some marketplaces where Cash on Demand is an option, these are accounted for separately.
Product Discounts
Product Promotions & Discounts
If sellers have granted discounts to buyers, they are accounted for here
Shipping Discounts
Shipping cost discounts granted to buyers are accounted for here
Amazon Point Payment Discounts
In marketplaces that accept Amazon Point payments, these are accounted for as discounts here.
Fulfilled Product Sales
Line-Item Calculation: Full Price Fulfilled Product Sales, Product Discounts
Fulfilled Product Sales are calculated by subtracting the Product Discounts from the Full Price Fulfilled Product Sales line-items.
Fulfilled Shipping Revenue
Shipping Costs
Shipping costs paid for by buyers.
Cash on Demand Shipping Cost
For some marketplaces where Cash on Demand is an option, these shipping costs accounted for separately.
Other Income
Giftwrap Costs
Buyer costs related to wrapping articles as a gift.
Failed Disbursement
If Amazon was not able to pay out a credit to the seller, it is accounted for here.
Disbursement Correction
When Amazon has to correct a disbursement payment.
ChargeBack Recovery
Tax Certification Adjustment
Buyer Recharge
Free Replacement Costs
Total Shipped Sales
Line-Item Calculation: Fulfilled Product Sales, Fulfilled Shipping Revenue, Other Income
Product Returns
Refund Amount
The amount that Amazon will deduct from the seller account and credit to the buyer
A-Z Warranty Case Refund
If an A-Z warranty case is decided in the sellers favor, the seller will receive a credit from Amazon.
Goodwill Adjustment
When Amazon decides a refund can be issued without returning an item.
Restocking Fee
Fee for restocking items returned by buyers.
Discount Return
The discounted amount for when a discounted product is returned.
Retro Charges
Net Sales
Line-Item Calculation: Total Shipped Sales, Product Returns
Landed Cost of Goods Sold
Landed Cost per SKU is uploaded manually by users
As COGS data is not available via Amazon directly, users upload this to Autopilot via a simple file import process.FBA Inventory Adjustment
FBA Inventory Adjustment
Refund for damaged stock
Goods damaged in Amazon warehouses
Refund for lost stock
Goods lost in Amazon warehouses
Miscellaneous Adjustments
Refund for lost goods in goods receipt
If goods are lost when they are sent to Amazon
Refund for defective stock
Defective stock in Amazon warehouse
Reimbursement - Wrong Item Returned by Customer
If a customer returns the wrong item, Amazon will reimburse them for the amount.
Refund for goods damaged by the carrier in the inbound process
If something is broken when sending goods to Amazon.
Refund for damaged multi-channel orders
Refunds for shipments via Multi-Channel-Fulfillment that are damaged during shipping
Refund for lost multi-channel orders
Refunds for shipments via Multi-Channel-Fulfillment (MCF) that were lost
Refund for damaged goods in case of returns
Refund for if a product was damaged during a return shipment.
Payment Retraction Items
When a reimbursement is made in an error, the credit is retracted.
Product Costs
Line-Item Calculation: Landed Product Costs, FBA Inventory Adjustments
Contribution Margin 1
Calculation: Net Sales - Product Costs
FBA Disposal Fees
FBA destruction fee
If FBA goods have been destroyed by Amazon, a fee will be charged.
FBA cost for returns
If goods have been returned to the seller, Amazon will charge the cost of the return.
Refund for lost goods in case of return
If FBA goods are lost during return to the seller, Amazon will issue a credit note.
Wholesale Liquidation
Fees that Amazon applies per item that is liquidated.
FBA Inbound Fees
Postage - Insurance
If sellers insure their goods when sending them to Amazon, the amount for the insurance is shown here.
Postage - Transaction Fee
Postage - Import Duty
Postage - Delivery Area Surcharge Fee
In some regions delivery is more expensive. Then there is a surcharge, which Amazon will charge here.
Postage - Carrier Pickup Fee
If goods are picked up somewhere, this fee is due.
Postage - Return Postage Billing
Here sellers will be charged for return shipping postage costs.
Postage - Shipping Cost
Here sellers will be charged postage costs for a shipment.
Postage - Tracking Fee
If there are fees for tracking a shipment, this will be charged under this position.
Postage - Proof of Dispatch Fee
The costs for a proof of dispatch are included here.
Refund Preparation for shipment
These are refunds in the area of shipment preparation.
Packing in opaque foil bag
If, for example, adult items are packed in an opaque bag, then this fee will be charged.
Postage - Return Shipping Cost
Here sellers will be charged shipping costs for a return shipment.
Postage - Return Oversize Surcharge Fee
Here sellers will be charged oversize surcharge fee for a return shipment.
Postage - Return Fuel Surcharge Fee
Here sellers will be charged a fuel surcharge fee for a return shipment.
Postage - Signature Confirmation Fee
FBA costs for return of goods
Costs for returning goods
FBA Inbound Shipment Carton Level Info Fee
Carton Level Info Fee
FBA customer return fee
Amazon may charge sellers a fee when customers return goods.
FBA fee for preparation of goods in the inbound process
A fee for when Amazon has to rework goods delivered by sellers so that they can be processed further.
FBA costs for outward shipments by UPS
UPS specific shipment fee
Labelling, application of barcodes or labels
Fee for when sellers commission Amazon to provide the goods with a barcode / label.
FBA Inbound Defect Fee
Fee for defect inbound products
FBA Transportation Fee
Fee for inbound transportation
STAR Storage Fee
Amazon Warehousing and Distribution storage fee charged at a monthly cadence
FBA Inbound Convenience Fee
FBA Opaque Bagging Fee
Return Shipping Fee
SSOF Fulfilment Fee
Amazon Upstream Processing Fee
FBA International Inbound Freight Fee
FBA International Inbound Freight Fee
Freight costs for the international shipment of goods.
FBA International Inbound Freight Tax and Duty
FBA International Inbound Freight Tax and Duty
Taxes and fees for the international movement of goods.
FBA Outbound Fees
FBA costs for return of goods
The fee for returning goods.
Wrapping (Taping Fee)
Fee for when Amazon has to combine seller goods into one container.
Postage - Refund
Here Amazon refunds postage fees for shipments.
Shipping Costs FBA
The FBA fee for shipping, which depends on the size and weight of the item.
Packing in bubble wrap
Fee for when goods have to be packed in bubble wrap.
Packaging in foil bags
Fee for when goods have to be packed in a poly bag.
FBA Per Unit Fulfillment Fee
FBA Weight Based Fee
Export Charge
Export Charge
Postage Refund Fees
FBA Reimbursements
This often includes refunds, e.g. for goods broken in the shipping process.
Refund for incorrect FBA fees
Refund for incorrect FBA fees
Non Subscription Fee Adjustment
This includes any other refunds or fees, e.g. if Amazon has miscalculated and now credits or deducts the difference to a seller account.
Incorrect Fee Adjustment
A seller refund for if Amazon mistakenly charged to much for FBA shipping.
SAFE-T Reimbursement Charge
The Seller Assurance for e-Commerce Transactions (SAFE-T) process allows you to file a claim for reimbursement if you want to appeal Amazon’s decision to issue a refund to a customer. At Amazon’s sole discretion, you may be issued a reimbursement in cases where Amazon determines that you were not at fault.
Reimbursement Clawback
Lost or Damaged Product Reimbursement
Prime Wardrobe Reimbursement
FBA Storage Fees
FBA Storage fee
This is the monthly fee for goods stored in FBA warehouses. It is calculated according to volume.
FBA long-term storage fee
Once a year Amazon will charge long-term storage fee for goods that have been in the FBA warehouses for more than 12 months.
Compensated Clawback
Total FBA Fees
Line-Item Calculation: FBA Disposal Fees, FBA MFN Outbound Fees, FBA Inbound Fees, FBA Outbound Fees, FBA Refunds, FBA Reimbursements, FBA Storage Fees
Selling Fees
Sales Commission
Amazon earns a commission from each sale in the form of a variable sales fee. This refers to the gross sales and differs according to the category. Usually it is 15% of the gross sales.
Fixed sales commission
Sellers who are not on the "Professional" sales tariff pay a fixed sales commission per item.
Giftwrap Commission
The Amazon commission for the gift wrap service.
Refund Commission
This is the part of the sales commission that Amazon retains even when there is a refund. Usually this is 20% of the original sales commission.
Variable Sales Fees
As a seller, you also pay a closing fee per media item sold. For example in Europe, this is 1.01 € for books, 0.81 € for music, 0.81 € for DVD and video and 0.81 € for video games (games, accessories and consoles) and software.
Subscription Fee Adjustment
These are the basic subscription fees for running a seller central account.
Postage - Return Billing Postage Commission
Here sellers are charged the Amazon commission for return shipping costs.
Customer Service Error Adjustment - Item Specific
If Amazon's customer service makes a mistake related to an item-specific issue, the refunded amount is found here.
Adjustment Fee Sales Tariff
This is a refund of the sellers account fee.
Customer Service Error Adjustment - Non-Item Specific
If Amazon's customer service makes a mistake related to a non item-specific issue, the refunded amount is found here.
Subscription Fee
These are the fees for the seller account.
Merchant Fulfilled Network (MFN) Delivery Service Fee
Postage Fee - Merchant Fulfilled Network
Coupon Redemption Fee
Coupon Clip Fee
Customer Service by Amazon
Fresh Inbound Transportation Fee
High Volume Listing Fee
Imaging Services Fee
Referral Fee
Textbook Rental Fees
Amazon Exclusives Fee
FBA Grade and Resell Fee
Contribution Margin 2
Line-Item Calculation: Contribution Margin 1 - FBA Fees - Selling Fees
Ad Expenses
Amazon Ad Expenses
Includes all ad expenses, added based on the invoice date. Data is pulled from the Amazon Advertising API, therefore requires an Amazon advertising API connection as outlined here
Contribution Margin 3
Line-Item Calculation: Contribution Margin 2 - Ad Expenses
Other Platform Fees
Other Service Fees
This includes fees sellers paid for other miscellaneous services from Amazon.
Amazon Imaging Fee
Sellers can have Amazon pull a product from inventory to take a professional-looking photo
Get Paid Faster Fee
Fee for the Get Paid Faster Service
Vine Fee
Fee for the Amazon Vine Service
Pay with Amazon Fee
Fee for the Pay with Amazon service
Payment Method Fee
Fee related to specific payment method
Amazon Points Fee
Fee related to the Amazon Points program available in some marketplaces
Sales Tax Collection Fee
Sales Tax Collection Fee
Amazon Accelerator Fee
Fee related to the Amazon Accelerator program
Seller Review Enrollment Fee
Seller Review Enrollment Fee
Run Lightning Deal Fee
Run Lightning Deal Fee
Renewed Program Fee
Renewed Program Fee
Generic Deduction Fee
Generic Deduction Fee
Paid Services Fee
Re-evaluation Fee
Total Expenses
Line-Item Calculation: Total FBA Fees, Selling Fees, Other Platform Fees
Line-Item Calculation: Product Margin, Total Expenses